FAQ’s

A driving licence is preferred however it is not essential for a health care assistant job role. When applying, let us know you do not hold a licence and we can accommodate a walking run. Enabling job roles require a driving licence. As you may need to drive an individual to and from an appointment or for errands.

As a carer, the hours you work and the work you do is dependent on the specific needs of each client. Depending on your flexibility our team will work with you to determine the best allocation of hours based on our and your own needs. We can provide guaranteed hours for those looking for a steady and reliable income.

A visiting assistant care provider does not provide medical help. Rather, you’ll work to meet their other needs, including helping with personal hygiene and dressing, preparing meals, and helping to tidy up the home. These supportive services help to ensure a person’s home and life as in good order.

Yes! You do not need any experience working in the field to work for Horizon Care. We provide comprehensive training and support for you throughout the process. You will benefit by working with our talented team of professionals who will support you.

Numerous factors go into how much we pay our team members. However, you can expect us to pay in excess of the average market salary.

In addition to a competitive salary, we also offer up to 65 hours of free childcare every month at our exclusive Horizon Care nursery or at any other nursery of your choice!

We pay candidates who already have a relevant NVQ 2/3 at a higher rate and pay drivers for collecting and dropping home a second carer.

When you meet with us to discuss employment, we’ll provide more insight into the pay structure.

Yes, we pay you £520 to complete our short training induction and shadow shifts. We provide comprehensive, hands-on training that allows you to feel confident when you are ready to start working. Refresher training is paid at your hourly rate.

Employees receive at least an additional £1.25 per hour for fuel allowance

No, however we offer a fair pay scheme

Yes, we work on a ‘fair pay’ scheme

Fair pay is a scheme we use to ensure carers do not get penalised due to cancellations, or if care calls take longer than expected.

Yes

This can vary as client’s calls take between 30mins – 90mins

Yes, Horizon Care is dedicated to providing ongoing support and training.

Every two hours a carer works, Horizon will pay 1 hour of childcare capped at 65 hours per month.